Help & FAQs

We have made every effort to display the colours accurately on our website. We cannot guarantee that any computer display of the colours accurately reflects the colour of the goods. The goods received may vary slightly from images of the goods on the website. Please note due to size of fabric repeat, each cushion cover produced will feature a different cut of the fabric, differing front and back. 

We do not accept returns on any of our items as they are custom made to order.  If you’re unsure about the colour before your purchase, please purchase some samples to see what will fit best in your room. 

We will try to dispatch your items within 3-10 working days.  Delivery times given are approximate as we cannot predict unexpected delays.All items are sent via Royal Mail or couriers. 

In the unlikely event of a delay, we will contact you by email to let you know. We will deliver the goods to the address you specify for delivery in your order. We cannot accept responsibility if the delivery address you have provided is incorrect. 

 

We currently accept payment by Credit/Debit cards:Visa, Mastercard, American Express, These methods are secure and fast ways to make a payment.

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