All sales are final, and we do not give refunds or accept returns and exchanges on any orders due to the custom nature of our embroidery work.
Contact us for issues caused by our errors and we will take the necessary steps to rectify the situation.
While we strive to accurately represent our products through images and descriptions, it’s important to acknowledge that the appearance of the item may differ slightly in reality compared to what you see on your screen. Factors such as screen resolution, colour settings, and lighting conditions can all influence how a product appears.
Need help?
Contact us at [email protected] for questions related to refunds and returns.